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Furthermore, installing the wrong Seagate drivers can make these problems even worse. Manage your drive with this package that includes Samsung AutoBackup for real-time backup , Samsung SecretZone for data protection , Samsung Secure Manager for data encryption and backup , and Samsung External Hard Drive for management tools. Surveillance Center. Take advantage of read and write access without having to reformat your external drives, both on Windows and macOS. Solutions To unlock the hard disk drive unlock x: Please enter a valid email address. If all the other components of the external worked perfectly , then this is the faulty part. If it is listed , right click on the drive and change the drive letter to make it appear in "my computer". Comment Anonymously. Added items Uploading: Download for Windows Download for Mac. You can connect the Seagate external hard drive to another computer to copy data to another device. You can't post answers that contain an email address. Current Dashboard users can effortlessly back up content as well as share and save media on social networks with legacy backup software. Either way try reinstalling the Maxtor software.